Fractional COO & Online Business Management
A Fractional COO/OBM will:
Be your strategic business partner
Implement your vision
Grow your business without overwhelm
Allow you to focus on your zone of genius
Significantly reduce urgent events and problems in your business
Bring specialized expertise in digital operations
Increase efficiency and productivity across the organization
Anne claessen
About Me
For the past five years, I've been the brains behind 'The Podcast Babes', where I've been knee-deep in everything from admin to marketing. It's been quite the journey turning that passion project into a successful agency!
Now, armed with an MBA and heaps of real-world experience, I'm offering Fractional COO and Online Business Manager services. Think of me as your go-to person for whipping your business operations into shape.
Whether it's sorting out systems, plotting growth strategies, or tackling tricky challenges, I've got the skills and know-how to get it done. So, let's team up and take your business to the next level!
professional experience
MBA at radboud university nijmegen (Nl - 2018)
During my MBA, I gained insights into financial analysis, market dynamics, and strategic planning, all crucial for managing online businesses. I learned to craft effective marketing strategies tailored for the digital world and how to lead remote teams with empathy and efficiency.
the podcast babes (2019 - present)
Through starting and growing The Podcast Babes, I've gained hands-on experience in building and scaling an online business. I've learned the importance of effective digital marketing strategies, customer engagement tactics, and operational efficiency.
fractional COO & OBM
(2023 - present)
In my quest to level up my skills in online business management, I dove headfirst into two intensive courses: the Digital Business Manager Bootcamp and CEO Support Method. These courses equipped me with a wealth of insider knowledge and best practices.
Fractional COO & Online Business Manager
portfolio projects (1)
Content calendar & workflow creation
Mapped out new content marketing workflow, including:
- Content calendar in ClickUp
- Custom statuses
- Automated task creation for various team members
- Relevant SOPs
- Team training
Online Portfollio
Fractional COO & Online Business Manager
portfolio projects (2)
partnership tracker
Created new partnership tracker in ClickUp, including:
- Workflow design
- Custom statuses
- Automations
- SOP creation
- Team training
Online Portfollio
Fractional COO & Online Business Manager
portfolio projects (3)
Online Portfollio
coaching tracker
Implemented new client relationship management process in ClickUp, including:
- Workflow design
- Custom fields
- Multiple task views
- Automations
- Team training
Online Portfollio
Fractional COO & Online Business Manager
retainer deliverables
Fractional COO/OBM retainer packages include everything you need to grow your business sustainably, without getting overwhelmed by operational issues.
Note: onboarding includes an in-depth kickoff call and creation of a 90-day plan.
Team Management
- Hiring
- Onboarding
- Ongoing team support
- Team Performance Management
Process & Operational Procedures
- Standard operational procedure
- Procedural optimization
- Systems audit and enhancement
- Internal Policy creation
Tech and Systems
- ClickUp Build & Support
- Ongoing tech maintenance
- Tech performance enhancement
Project Management
- Project planning and mapping
- Team project accountability
Launch planning
- Launch strategy
- Launch mapping and planning
- Launch ongoing accountability
- Launch asset reviews and support
Marketing
- Marketing strategy
- Marketing action plans
- Marketing asset reviews and support
Reporting
- Social media marketing reports
- Website data and analytics
- Monthly Financial reporting & analytics
- Team KPI reporting
CEO Support
- Weekly check-in calls
- Monthly reporting & strategy session
- Quarterly planning workshops
- Ongoing CEO support via email/Slack
Fractional COO & Online Business Manager
retainer packages
smooth systems
- Perfect for small agencies (up to 5 team members).
- Includes all deliverables listed below.
- 20 hrs/month.
grow
- Perfect for medium-sized agencies (6-20 team members).
- Includes all deliverables listed below.
- 30 hrs/month.
accelerate
- Perfect for start-ups looking to grow FAST, or agencies with 20+ team members.
- Includes all deliverables listed below.
- 40 hrs/month.
2k USD/month
3k USD/month
4k USD/month
“Our collaboration was a total dream and she's blessed with a rare combination of skills to think with big picture strategy in mind, but also to implement at a speed and quality level most can only dream of. Need help thinking through a problem, defining a framework and system to consistently deliver results and then someone to actually build this creation into a smooth, well-oiled and visually appealing operation? Anne's your secret weapon.”
-Ben Krueger, Founder Cashflow Podcasting
Let's Connect
Fractional COO & Online Business Manager